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Archive for March 2013

Management Myths – The Hawthorne effect

Over the years I have been in several discussions where managers bring up the Hawthorne effect as a possible way of improving performance. It’s really easy, just go and observe the teams and their performance will improve accordingly to the Hawthorne effect. There are even companies that “help” managers to develop teams using the Hawthorne effect. Just to recap what the Hawthorne effect is, see the quote on the right side on this page  Myths of this sort does not help anyone, instead they derail real progress and improvement; they muddle the clarity of thoughts and discussions. These myths make […]

How to design and shape workplace culture – part 2

How to design and shape workplace culture - part 2

(this is part 2 of the posting, part 1 can be found here) Periods of possibilities Periods of flux and uncertainty give opportunity to change organizational culture with less push back and in shorter time. On a general level such periods happen when the:   This is when the organizational system is trying to make sense of its own purpose and the surrounding world. During any period of sensemaking people accept or embrace changes to the belief systems( core values)  and boundary systems (risks to be avoided and non acceptable behaviours) that are the gas and the brake in the […]

How to design and shape workplace culture – part 1

How to design and shape workplace culture - part 1

 Culture a primal force This article has it’s start in a discussion about culture that occured during the MIT Entrepreneur Development Program 2013. Professor Bill Aulet stated something along the following line: “Culture eats strategy for breakfast and operations excellence for lunch and everything else for dinner“ point being that culture is one of the strongest forces in an organisation. It can be a make or break factor for both startups and established companies. It becomes crucial when market conditions change so that a strategy shift is needed.  If that strategy shift is not within the cultural norms of an […]

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